Important information to read before boarding with us.............
We are CLOSED to the public all major Holiday's:
Thanksgiving Day, Christmas Day, New Years Day, Labor Day, Memorial Day, July 4 and Easter.
Staff will be in to care for the cats only
No pickups or drop offs
We accept: Cash, Debit Cards, Visa, MasterCard, American Express and Discover. Personal checks are not accepted.
All cats must be spayed or neutered if older than 6 months. Owners must bring proof of up to date Rabies and FVRCP vaccines.
Cats requiring fluids, insulin, 24 hour monitoring or appear to be sick will not be admitted under any circumstances.
If your cat is on any medications ,please provide enough for your cats entire stay any extra will be returned.
Your cat will be checked for fleas and ticks upon arrival. If staff finds evidence (flea dirt ) we will apply Capstar at your expense which will be added to your bill.
Full payment for time reserved is required unless you give us 24 hours notice. You will be charged $15.00 additional if you pick up after 12:00 pm on the agreed upon pickup day. If you are boarding for more than 30 days 50% of the total will be charged at drop off.
If your cat gets sick while under our care will make every effort to contact you, your emergency contact and your family vet. If we cannot reach anyone, we will use our vet or the emergency cat hospital (depending on the time of day). All expenses incurred will be the responsibility of the owner.
Drop off and pickup appointments are required. We want to make sure we have time go over with you all the information we need to properly care for your cat.
We do prefer you bring your own cat food. A sudden change of diet can cause vomiting, diarrhea or unwanted stress for your cat, possibly causing them not to eat at all. If you choose to use our food, we provide Fancy Feast canned food and Grain Free dry food.
Please make sure if you are providing your own food you pack enough for the cats full stay and label with the cats name.
Unused food will be given back at the time of checkout
We also provide specialty meals and snack at additional cost.